Rotech Healthcare Inc Atlanta - Jobs USA
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Wednesday, September 29, 2021

Rotech Healthcare Inc Atlanta

Scrum Master III

  • Rotech Healthcare Inc
  • Atlanta
  • Full Time
  • Posted on September, 2021

#jobsAtlanta #hiringAtlanta


𝗝𝗼𝗯 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻

OVERVIEW𝗝𝗼𝗶𝗻 𝘁𝗵𝗲 𝗟𝗲𝗮𝗱𝗲𝗿 𝗶𝗻 𝘁𝗵𝗲 𝗛𝗼𝗺𝗲 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆

𝗥𝗼𝘁𝗲𝗰𝗵 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗜𝗻𝗰. is a national leader in providing Respiratory and Sleep Apnea treatment as well as home medical equipment. Each and every day, thousands of employees contribute to delivering outstanding customer service and patient care through hundreds of locations across 45 states. For additional information, please visit our company homepage [ Link Removed ]

𝗧𝗘𝗫𝗧 𝗥𝗢𝗧𝗘𝗖𝗛 𝗧𝗢 51893 𝗧𝗢 𝗝𝗢𝗜𝗡 𝗢𝗨𝗥 𝗧𝗔𝗟𝗘𝗡𝗧 𝗡𝗘𝗧𝗪𝗢𝗥𝗞

JOB INFORMATION𝗦𝘂𝗺𝗺𝗮𝗿𝘆

We are seeking a dedicated 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲.In this role you will be responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers and referral sources as it relates to patient services and third party reimbursement.

𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗗𝘂𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

• Assists with updating respiratory grid and maintains referral log

• Clears previous day's route and checks all paperwork for accuracy and completeness

• Completes SOPs/CMNs and documents on tracking log

• Complies with all applicable company policies and procedures to meet JCAHO and company standards

• Coordinates all patient information, processes paperwork, including preparation of file for billing department and completes batch reports for UPS deliveries

• Develops and maintains a working knowledge of current products and services and Medicare, Medicaid, insurance regulations and FDA/DOT and JCAHO guidelines

• Manages all aspects of intake; answering the phone and receiving faxes, collecting patient and referral source information, inputting data into IMBS, printing tickets, assembling charts and processing paperwork

• Monitors office supplies

• Prepares complete and accurate files for billing department

• Prepares deposit for location on a weekly basis

• Prepares invoices for next day routes

• Prepares tickets for daily routes

• Processes paperwork-confirms tickets, inputs new patient set-ups and assembles charts

• Provides service for all retail/walk-in equipment requests

• Provides technical assistance to customers

• Verifies Medicare, Medicaid and private insurance coverage information

• Works with outside agencies to resolve customer issues

• Performs other duties as assigned

𝗦𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗼𝗿𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

• None

QUALIFICATIONS𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗶𝘀 𝗰𝗼𝗻𝘁𝗶𝗻𝗴𝗲𝗻𝘁 𝗼𝗻

• Background investigation (company-wide)

• Drug screen (when applicable for the position)

• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱/𝗼𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲

• High school diploma or GED equivalent

• One to three years of related prior work experience in a team-oriented environment

• Experience in medical field and administrative record management

• Strong customer service background

𝗦𝗸𝗶𝗹𝗹𝘀, 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗮𝗻𝗱 𝗔𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

• Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner

• Helpful, knowledgeable and polite while maintaining a positive attitude

• Interpret a variety of instructions in a variety of communication mediums

• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)

• Knowledge of insurance policies and requirements

• Knowledge of medical billing practices and of billing reimbursement

• Maintain confidentiality and practice discretion and caution when handling sensitive information

• Mapping skills including ability to plan time-saving delivery routes

• Mechanical aptitude with ability to learn

• Medical terminology

• Multi-task along with attention to detail

• Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication and division

• Read and successfully interpret written directions and/or instructions in English

• Self-motivation, organized, time-management and deductive problem solving skills

• Sense of urgency and responsiveness to physicians, location employees and patients

• Work independently and as part of a team

𝗣𝗵𝘆𝘀𝗶𝗰𝗮𝗹 𝗗𝗲𝗺𝗮𝗻𝗱𝘀

• Lift 10lbs at times

• Requires sitting, walking, standing, talking or listening; extensive hours sitting at a desk

• Requires close vision to small print on computer and or paperwork; extensive hours working on the computer

𝗠𝗮𝗰𝗵𝗶𝗻𝗲𝘀, 𝗘𝗾𝘂𝗶𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗔𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

• Email transmission and communication

• Internet navigation and research

• Microsoft applications including but not limited to Word, Excel, Power-Point, Publisher, Access, etc.

• Office equipment; fax machine, copier, printer, phone and computer

𝗪𝗼𝗿𝗸 𝗘𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁

• Office environment

ROTECH INFORMATION𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀

• 401k

• Medical, Dental and Vision

• Life Insurance and Disability

• Generous Paid Time Off and Paid Holidays

• Employee Discount Program

• Employee Recognition Program

• Bonus and Incentive Opportunities

𝗠𝗮𝗸𝗲 𝘁𝗵𝗲 𝗥𝗶𝗴𝗵𝘁 𝗠𝗼𝘃𝗲, 𝗖𝗿𝗲𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗣𝗿𝗼𝗳𝗶𝗹𝗲 𝗮𝗻𝗱 𝗦𝘂𝗯𝗺𝗶𝘁 𝘆𝗼𝘂𝗿 𝗥𝗲𝘀𝘂𝗺𝗲 𝗧𝗢𝗗𝗔𝗬!! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile / resume to, Sign into your account. We appreciate your interest in Rotech Healthcare Inc.

𝗧𝗘𝗫𝗧 𝗥𝗢𝗧𝗘𝗖𝗛 𝗧𝗢 51893 𝗧𝗢 𝗝𝗢𝗜𝗡 𝗢𝗨𝗥 𝗧𝗔𝗟𝗘𝗡𝗧 𝗡𝗘𝗧𝗪𝗢𝗥𝗞 FACEBOOK LINKEDIN

𝗘𝗾𝘂𝗮𝗹 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗿 𝗼𝗳 𝗠𝗶𝗻𝗼𝗿𝗶𝘁𝗶𝗲𝘀, 𝗙𝗲𝗺𝗮𝗹𝗲𝘀, 𝗣𝗿𝗼𝘁𝗲𝗰𝘁𝗲𝗱 𝗩𝗲𝘁𝗲𝗿𝗮𝗻𝘀 𝗮𝗻𝗱 𝗜𝗻𝗱𝗶𝘃𝗶𝗱𝘂𝗮𝗹𝘀 𝘄𝗶𝘁𝗵 𝗗𝗶𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀.Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.𝗥𝗼𝘁𝗲𝗰𝗵 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗜𝗻𝗰. 𝗶𝘀 𝗮 𝗗𝗥𝗨𝗚 𝗙𝗥𝗘𝗘 𝗪𝗢𝗥𝗞𝗣𝗟𝗔𝗖𝗘

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