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Doctors Hospital of Augusta at Augusta

PBX Operator PRN

  • Doctors Hospital of Augusta
  • Augusta
  • Full Time
  • Posted on October, 2021

 




Description

SHIFT: PRN

SCHEDULE: PRN/Per Diem

Do you have the career opportunities you want in your current role? We have an exciting opportunity for you to join the nation's largest provider of healthcare services as a PBX Operator.

As a PRN employee you'll enjoy:

Flexible scheduling

Competitive pay

401(k) with employer match

Employee Stock Purchase Program

Additionally, you will have a great opportunity for growth as you'll be joining one of the largest and most successful hospital organizations in the world.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for dedicated professional like you to be a part of our Communications team. Join us in our efforts to better our community!

As a PBX Operator, you will organize and direct incoming calls through the PBX console in a most expedient and professional manner. The Operator provides exceptional communication skills and plays a vital role in daily communication.

What you will do in this role:

You will answer the switchboard in a calm and professional manner.

You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls.

You will maintain department on-call schedules.

You will report all telephone repair problems to appropriate areas as directed.

You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.

You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.

You will accurately transfer calls to the correct extension or department.

You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.

You will utilize the CPCS system to facilitate inquiry to provide accurate patient location.

Qualifications

What qualifications you will need:

You must have a high school diploma or equivalent

Operator and/or customer service experience is preferred

Doctors Hospital of Augusta is a 350+ bed HCA Healthcare facility located near the Georgia-South Carolina state border. Doctors Hospital is well known for its Joseph M. Still Burn Center, the largest burn center in the country, which sees more than 3,000 patients annually. In addition, the burn center was granted a special burn designation as part of the Georgia Trauma Care Network. This designation included a rigorous review program administered by the American Burn Association (ABA) and the American College of Surgeons (ACA). Doctors Hospital is certified as a Primary Stroke Center, as well as an accredited Chest Pain Center and is designated a Center of Excellence in Women's Health Surgery. At Doctors Hospital, we have a highly trained team to care for serious emergencies. As an ACS Verified Level II Trauma Center, our ER team is ready 24-hour a day to take care of critically ill or injured patients. Fully-staffed 24/7 with board-certified trauma surgeons and a team of experienced professionals, life-saving surgery is available within minutes of arrival. Patients are cared for in two dedicated trauma bays in our Emergency Department.

HCA Healthcare, the parent company of Doctors Hospital of Augusta, has been continually named a World's Most Ethical Company by Ethisphere Institute since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are a family 270,000 strong! Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

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Doctors Hospital of Augusta

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